Privacy Policy

1. Introduction

Curated Real Estate Advisors™, alongside our affiliated brands and operating entities, including CRE Space Co™ and HiVoltEdge™ (collectively, “the Company,” “we,” “us,” or “our”), are dedicated to protecting the privacy of our clients, platform users, and website visitors.

This Privacy Policy governs the data collection, processing, and protection parameters across our websites, mobile applications, intake funnels, and electronic communications (collectively, the “Services”). By using our Services, you acknowledge and agree to the data collection and application methodologies detailed in this document.

2. Information We Collect

We gather several distinct categories of information depending on the nature of your interactions with our ecosystem:

• Voluntary Consumer Disclosures:
  • Identity & Contact Records: First name, last name, email addresses, and mobile phone numbers.
  • Transaction Parameters: Commercial or residential objectives, investment preferences, property management inquiries, and business/franchise search requirements submitted via our digital intake portals.
• Automated System Analytics:
  • Technical Identifiers: Internet Protocol (IP) addresses, browser profiles, device operating systems, and unique network identifiers.
  • Engagement Metrics: Navigation paths, time spent on specific pages, clickstream data, and referring web addresses.

3. Tracking and Cookies

Our digital environments deploy cookies, tracking pixels, and localized storage scripts to preserve user preferences, monitor operational performance, and optimize platform layout. You retain the right to disable tracking cookies via your individual browser parameters; however, doing so may restrict access to specific interactive features on our portals.

4. Mobile Texting and Electronic Communications

We strictly protect mobile data and maintain rigorous boundaries regarding text messaging (SMS/MMS) communication channels.

• Explicit Voluntary Opt-In: Mobile telephone numbers and explicit consent to receive text communications are captured solely via direct, active user submissions—such as un-checked web forms, explicit consulting requests, and signed client disclosures. Consent is non-transferable and is never inferred from general site navigation.
• Absolute Firewalling of Mobile Consent: No mobile information will be shared with third parties or external affiliates for marketing or promotional purposes. All the above data collection categories exclude text messaging originator opt-in data and consent; this information will not be shared, sold, or rented to any third parties or outside entities under any circumstances.
• Opt-Out Right: You can stop receiving text messages from our brands at any time. To unsubscribe, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message received from us. You will receive a single automated confirmation message verifying your removal, and all text communications will cease immediately.
• System Support: For program details, account management help, or system guidelines, reply HELP to any message or reach out to our team using the contact options listed below.
• Carrier Notes: Standard message and data rates may apply based on your mobile carrier structure. Message frequency is variable and aligns directly with your explicit service inquiries.

5. How We Use Information

Excluding mobile phone numbers and text-messaging opt-in logs (which are held strictly confidential under the provisions of Section 4), we apply collected data to:

• Deliver, administer, and optimize our residential, commercial, property management, and consulting services.
• Coordinate client profiles, track service requests, and synchronize relationship management data internally across Curated Real Estate Advisors™, CRE Space Co™ and HiVoltEdge™.
• Provide customer support and dispatch requested updates regarding real estate properties, business assets, or consulting sessions.
• Maintain the security, operational uptime, and safety of our digital infrastructure.
• Investigate, prevent, or address technical errors or fraudulent interactions.
• Satisfy statutory, regulatory, or corporate record-keeping requirements.

6. Information Disclosures to Third Parties

We do not sell, lease, rent, or trade consumer data to external third parties. For standard day-to-day operations, non-mobile data may be shared under the following restricted scenarios:

• Internal Group Syncing: We share data across our integrated brands—Curated Real Estate Advisors™, CRE Space Co™ and HiVoltEdge—solely to fulfill the cross-functional services you have explicitly asked us to perform.
• Authorized Service Providers: We utilize trusted backend vendors to manage core functions like web hosting, cloud databases, and email distribution. These entities operate under strict non-disclosure terms and are barred from processing your information for any secondary purpose.
• Corporate Realignment: In the event of a structural corporate merger, asset acquisition, or division sale, general client records may transfer to the acquiring entity under the exact protection parameters of this policy.
• Legal Protections: We may disclose general data if required by law enforcement, court orders, or regulatory investigations to protect the legal rights, property, or safety of our Company, our clients, or the public.

7. Data Safeguards and Retention

We deploy corporate-grade administrative, physical, and digital protection layers—including secure encryption protocols and strict internal access control limitations—to secure your personal files against loss or unauthorized intrusion. We preserve data records only for the duration required to satisfy active business commitments, manage dispute resolutions, or remain compliant with state and federal data preservation rules.

8. California Privacy Protections (CCPA/CPRA)

California residents possess specific consumer privileges regarding their personal records:

• Right of Access: The right to request a clear accounting of what personal items we have collected, used, or shared over the preceding 12 months.
• Right of Erasure: The right to request the deletion of your personal items from our active storage arrays, subject to statutory standard business record exceptions.
• Right of Correction: The right to modify or amend inaccurate or outdated personal files inside our database.
• Guaranteed Fair Treatment: We will never penalize, adjust pricing, or reduce service quality if you choose to assert your state-level privacy choices.

9. Minor Privacy Safeguards

Our platforms and advisory networks are developed strictly for adult clients and individuals aged 13 or older. We do not knowingly harvest, collect, or catalog information from children under the age of 13.

10. Modifications to Policy Text

We reserve the right to revise this Privacy Policy at any time. Any operational modifications or textual amendments become immediately active upon the posting of the updated document to our web domains.

11. Privacy Contact Channels

For questions regarding this policy, to request data modifications, or to adjust your outbound messaging preferences, please connect with us via the designated channels below:

• Phone: +1 619-722-0977
• Email: privacy@curatedrea.com
• Address: 17985 Caminito Pinero Unit 289 San Diego CA 92128